Update December 18, 2024
What is inride.com?
inride.com is an online platform that connects car sellers (like you!) with a nationwide network of dealers. We make it easy to sell your vehicle to dealers and get the best possible price.
In what geographic regions does inride.com operate?
inride conducts business with buyers and sellers in the contiguous 48 states and the District of Columbia of the United States.
How does inride.com work?
You provide information about your vehicle, pick whether you want to list your car as an Instant Offer or Auction (one to five days), and we present it to our network of authorized dealers.
For auctions, dealers bid on your car and when the auction ends the highest bidder wins. You also have the option to enter a Buy Now price and if a dealer chooses to pay it, then the auction ends early. Once the auction has successfully ended, we handle the entire process, including payment and vehicle pickup.
Your other option is to sell your vehicle for the Instant Offer you receive from us. An Instant Offer is a computer generated estimate of your car’s value based on several factors. When you receive an Instant Offer, an inride representative will reach out to you to review the offer and help you set the right price to market your car to prospective buyers. The Instant Offer is not a guarantee of a sale.
Once the Instant Offer is agreed between you and us, we will market your car to our nationwide network of dealers. Dealers have two business days to agree to the Instant Offer or make a one-time counter-offer for your consideration. You can then choose the best offer that fits your requirements and inride will handle the entire transaction.
Please keep in mind that in most cases a third-party inspection of your car is required, in which case you would pay a portion of the inspection fee up-front, which inride will reimburse to you if your car sells.
Who can use inride.com?
inride.com is designed for individual car owners who want a hassle-free way to sell their vehicles for more money and for dealers to bid on a variety of vehicles across the US.
How do I start the process?
Simply visit our website at https://auction.inride.com and enter your vehicle details. We’ll guide you through the rest of the steps.
What kind of vehicles can I sell on inride.com?
We accept a wide range of vehicles, including cars, trucks, and SUVs, as long as they run, can be driven, are no more than 10 years old, and have less than 100,000 miles.
How do I know how much my car is worth?
Our platform provides a computer generated value based on current market data and the condition of the vehicle, as reported by you. We call this the Starting Price for the auction. The actual selling price will depend on the bids you receive, but bidding must start at least $100 over the Starting Price.
If you opt for an Instant Offer, please refer to the “How does inride.com work?” section above.
Is there a fee to use inride.com?
There is a refundable inspection fee of $89.00 USD. The inspection report is used to market your vehicle to potential buyers so they can make an informed decision based on an independent assessment of your vehicle. This fee is refunded to you if your vehicle sells. inride and the dealers pay the remaining costs associated with marketing and selling your vehicle.
The following administrative fees would apply if your vehicle sells on inride:
- Closing documents and title processing: $45.00
- Loan payoff processing: $75.00
Can I set a reserve price for an auction?
A reserve price in a car auction is the minimum bid a seller is willing to accept for their car. To encourage dealers to bid on your car, your starting price on inride is considered the reserve price. That means that your car will sell to the highest bidder if the bid is at least $100 above your starting price.
What if my car’s title shows salvage, total loss, or rebuilt?
inride does not accept cars with branded title issues. We conduct due diligence on all vehicles, including title searches, before we approve them to be listed on our platform. inride reserves the right to reject any car submitted on our platform. Refer to our Terms of Use and Title Policy for additional details.
What happens after my car sells?
The following steps must be completed in this order if your car sells through inride:
- We’ll send you the required paperwork for electronic signature, which you must sign within 24-hours or the transaction will be null and void.
- If your car has a clear title (i.e no lien), we will provide you with an overnight shipping label to send us your title, which must be sent within one business day after the documents have been signed. Please note that if there is no lien on your car, you must have a clear title in your possession before you can sell your car with inride.
- As soon as we receive your title, we will schedule a convenient time for your vehicle to be picked up.
- Upon confirmation from our carrier that your car has been picked up, we will issue ACH payment to you. If you have a payoff due, we will arrange for a payoff directly with the bank and request the title from them with the lien release. If you owe more than the sale price of your car (i.e. negative equity), we’ll invoice you for the difference before we payoff your loan.
Can I change my mind after the auction begins?
As long as there are no active bids on your car, you may contact us at [email protected] to request cancellation of your auction. Once a bid is placed, you are required by inride’s Terms of Use to sell your vehicle to the highest bidder.
What if I have an outstanding loan on my car?
When you enter your car information there is a place to indicate if you have a lien and whether or not you have the physical title or if it’s with the bank. If the title has a lien, please obtain a payoff quote from your bank and email it to the inride representative you’re working with.
When and how do I receive my money?
- You will receive electronic payment according to the process listed above in “What happens when my car sells?”
- If there is a loan or lease, we will pay the bank or finance company the payoff amount and we will pay you any remaining equity. If the equity amount is relatively small (usually less than $100), then we will send the full sale price to the bank and they will send you a check for any overpayment.
- We send funds via ACH, which takes approximately three business days to be deposited to your account. Please keep in mind that weekends and bank holidays do not count as business days.
Can I have the money sent to an overseas bank?
For security reasons, we only accept and send money from/to US banks.
How do I become an approved dealer?
Car dealers can apply to join the inride network at https://auction.inride.com/#/pre/home/login, click on Create New Account and then choose Dealer. Once all the required information and license are submitted, it will be reviewed by inride management within one business day.
Is my information safe on inride.com?
inride places utmost priority on the security of your personal data. We use industry-standard encryption and take measures to protect your personal information.
What if I have questions or need help?
Our customer support team is available to assist you. You can reach us through our website or by email at [email protected].
Tips
Provide accurate details
Make sure to enter accurate information about your vehicle, including its condition and mileage. This will help dealers make informed bids.
Ask questions
If you’re unsure about anything in the process, don’t hesitate to ask our customer support team.